Privacy policy

Sleuth (“we”, “us”) makes the Sleuth app for macOS and runs this website, getsleuth.app. This policy covers both. Orders are processed by Dodo Payments, our merchant of record. Questions go to support@getsleuth.app.

The short version

• Your files stay on your Mac. Sleuth never uploads them.
• This website has no analytics, no cookies, no tracking pixels, and no third-party scripts or fonts.
• The app has no analytics and no crash-reporting service, and needs no account.
• Payments are handled by Dodo Payments, our merchant of record. We never see your card details.

This website

We don’t use analytics, cookies or trackers on getsleuth.app. The site is hosted by Cloudflare, which processes technical data such as your IP address, browser type and the page requested in order to deliver the site and protect it from attacks. Cloudflare handles that data under its own privacy policy; we don’t use it to identify you.

If you switch the price currency, your browser remembers the choice in its local storage under sleuth.currency. It never leaves your browser, and clearing your browser’s site data removes it.

After a purchase, the thank-you page reads your license key from the page address so it can show it to you. Because the key is part of that address, the request for the page reaches our host, Cloudflare, like any page address, and the address stays in your browser history. Sleuth’s site stores the key nowhere and sends it nowhere else. Once the page has read the key, it removes it from the address bar.

The Sleuth app

Sleuth builds an index of the folders you choose and keeps it on your Mac, in its Application Support folder. Text in images is read with Apple’s Vision framework on your Mac, and Apple Intelligence features, where available, run on your Mac too. Sleuth connects to the internet only for the following:

• Licensing. When you activate, check or deactivate a license, Sleuth sends the license key, an instance ID and a name for your Mac to Dodo Payments. It checks at launch about once a week.
• Updates. Once a day Sleuth checks getsleuth.app for a new version. The request carries Sleuth’s version, as any download does, and no information about your Mac or your files. You can turn this off in Settings ▸ Updates.
• Website icons. When “Show website icons” is on, Sleuth asks a website (for example mail.google.com) for its own icon to show beside Sources and Quick Search results. That site sees your IP address. The request carries no file names, no search text and no cookies. Turn it off in Settings ▸ General.
• Web search. When you choose “Search the web” in Quick Search, Sleuth opens your browser with your search engine and the text you typed. Nothing is sent until you choose that row.

Quick Search can show pages from your browser history and bookmarks. Sleuth reads them on your Mac and never sends them anywhere. Turn this off in Settings ▸ Search.

Purchases

Dodo Payments sells Sleuth as our merchant of record. It collects your name, email address, billing country and payment details, processes the payment and tax, and emails your license key, under its own privacy policy, which is linked on the checkout page. Dodo shares with us what we need to support you: your name, email address, country, the product and the amount. We never receive your full card details.

Email

When you email us, or join the launch list by email, we keep your messages so we can reply. We use a launch-list address only to tell you when Sleuth is available, and we delete it when you ask. We don’t sell or rent your information, and we don’t add you to marketing lists you didn’t ask for.

How long we keep things

We keep order records as long as tax and accounting law requires, and support emails for as long as they help us support you, then delete them. Data in the app stays on your Mac until you remove it; Settings ▸ Privacy can rebuild the index or reset everything.

Your choices and rights

Wherever you live, you can ask us what information we hold about you, and ask us to correct or delete it. Email support@getsleuth.app. If you are in the EU, the UK or India, you may also complain to your data protection authority.

Children

Sleuth and this website aren’t directed at children, and we don’t knowingly collect information from them.

Changes

If this policy changes, we update it here and change the date at the top. If a change matters, we say so on this page before it takes effect.